At Irshop, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied, we’re here to help.

📦 Return Policy

  • Returns are accepted within 7 days of delivery.
  • Product must be unused, unwashed, and in original condition with all tags and packaging intact.
  • Items purchased on sale or discount are not eligible for return (unless damaged or defective).

❌ Non-Returnable Items

  • Used or washed products
  • Items without original packaging
  • Customized or altered products

⚠️ Damaged or Wrong Product

If you receive a damaged, defective, or wrong item:

  • Contact us within 48 hours of delivery
  • Share product images/videos as proof

We will arrange a replacement or refund after verification.

💰 Refund Policy

  • Once your return is approved, the refund will be processed within 5–7 working days
  • Refund will be issued via:
    • Original payment method OR
    • Bank transfer / store credit

🚚 Return Shipping

  • Customers may need to bear return shipping charges (if not our mistake)
  • In case of damaged or wrong product, we will cover the shipping cost

📞 Contact Us

For any shipping-related queries, feel free to contact us:

Irshop
📍 At- Gaidega Po- Tildega Dist- Sundargarh State – Odisha Pin code – 770015
📞 +91 9583401083
📧 r2rstudio22@gmail.com

✅ Important Note

We reserve the right to reject returns that do not meet our policy conditions.